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Expert Plumbing Solutions for Southern California
Reviews
 
Fast, professional plumbing for homes and businesses throughout Santa Barbara, Ventura, and San Diego.

Rooter Solutions Customer Reviews

Excellent4.8932 reviews
4.8
Excellent932 reviews
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CV “CV64” 64 profile picture
CV “CV64” 64
0 days ago
Joshua was amazing! He was professional, resilient, and respectful of my property. He took the time to explain every step of the plumbing repair, which I truly appreciated. I highly recommend his services and will definitely request him for all my future plumbing needs! Mark
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Judith Ishkanian profile picture
Judith Ishkanian
0 days ago
As always, fast, efficient service.
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Fe Calumpit profile picture
Fe Calumpit
0 days ago
Hector and Dylan are very good in explaining the services. Well done and appreciate their friendliness. However, sometimes any recommendations should be analyzed first by the homeowner prior to make decisions.
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Delores Joseph profile picture
Delores Joseph
1 days ago
Christian is exceptional and a true professional. He tended to my needs as if it were his own. I appreciate his time, support and commitment to plumbing.
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Marybelle Quintero profile picture
Marybelle Quintero
1 days ago
+0
Highly professional and transparent! We had a great experience with Rooter Solutions Plumbers. Their division manager came out personally to assess our situation. They took the time to explain all of our options thoroughly, making sure we understood the scope of the work before making a decision. What really stood out was that they offered convenient financing options to help manage the cost, which gave us complete peace of mind. It’s rare to find a plumbing company that prioritizes clear communication, patient customer service, and flexible payment options like this. Highly recommended for any plumbing needs!
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MiKe NITTRO profile picture
MiKe NITTRO
1 days ago
+2
Christian and Brian, they're very good people.They're very honest they keep it real, great, very clean work, very knowledgeable.They know what they're doing totally trustworthy.I will definitely call them for all my plumbing solutions and problems I have.I'm gonna definitely call them.
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Ranjani Chandramouli profile picture
Ranjani Chandramouli
2 days ago
Very prompt and professional response Took care of the issue immediately
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Kim profile picture
Kim
2 days ago
Great Job. Courteous, professional, and kind individual. He left the bathroom clean just as it was.
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Larry Greco profile picture
Larry Greco
2 days ago
Alec arrived to do a camera inspection of the drain pipe as a follow up to a clog. He was very knowledgeable and patiently answered my questions while explaining a potential problem with a recommendation. No pressure approach was appreciated
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David Anderson profile picture
David Anderson
3 days ago
Prompt response to reported problems
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Uma Karunakaran profile picture
Uma Karunakaran
5 days ago
I had a plumbing emergency and called Rooter Solutions. Luis and Adan arrived right away and provided excellent service from start to finish. Luis delivered fantastic customer service and offered a reasonable price for the job. Adan immediately got to work replacing my entire sewer line. He and his crew did an amazing job working through the challenges over several days, and the entire project was completed without any delays. The whole experience was excellent, and I truly appreciate their professionalism, responsiveness, and hard work. I highly recommend Luis, Adan, and Rooter Solutions to anyone in need of plumbing services!
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Shelby H profile picture
Shelby H
6 days ago
Cannot say enough good things about this company! Brian came late to our house to quote a main line pipe burst, and ended up staying late to complete the job for us. Was friendly and did the job quick and well. Will definitely use again. Thank you Brian!
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Rena Michelle profile picture
Rena Michelle
7 days ago
Angel came out and he was just so nice and carefully explained the issue for us with so much patience. Highly recommend.
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Jeff Johnson profile picture
Jeff Johnson
7 days ago
We had two different technicians out, both were very professional, kind, and helpful
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Majid Sodagar profile picture
Majid Sodagar
8 days ago
They did a great job scoping the project.
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Cameron MacKay profile picture
Cameron MacKay
8 days ago
Arturo came out for an emergency repair and was the nicest and most professional plumber we have ever dealt with. 10/10 recommend. If you can request anyone, request Arturo.
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Jeffrey Briggs profile picture
Jeffrey Briggs
8 days ago
Prompt, thorough, efficient from inspection to job completion. Handled unexpected difficulties fairly. Highly recommend.
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Larry G profile picture
Larry G
10 days ago
Arturo was very hardworking, pleasant and helped solve my plumbing problem. The company came out quickly and was very fair in pricing
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Mary Slattery Johnson profile picture
Mary Slattery Johnson
13 days ago
Brian was so incredibly professional and helpful! We had a huge block and he and a couple other plumbers worked into the night and the next day to flush it out. Thank you so much.
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Ahmad Kazem profile picture
Ahmad Kazem
14 days ago
Great honest company. Their rep Mark B. stopped by to do a cost-free inspection and was upfront and indicated he didn’t believe any sort of leak was present. Instead of charging us the exorbitant hourly rates these other companies charge just to inspect, Rooters did so for free. Next time I will reach out to them first for any leak/plumbing issues.
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Lynne Feldman profile picture
Lynne Feldman
14 days ago
A water leak under our front porch had me concerned. After leak detection service was performed Rooter Solutions promptly came out to fix the problem. Pedro communicated well and checked water inside to make sure everything was working properly. Highly recommend
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Jon Godinez profile picture
Jon Godinez
15 days ago
Did a great job, super affordable, clean and extremely polished.
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Jun Gao profile picture
Jun Gao
16 days ago
Very good service with professional skills
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Sharon Root profile picture
Sharon Root
17 days ago
He came out to look at our water heater and discuss replacing it with another tank, or a tankless water heater, and discuss installing a water softener. He was very informative and offered the pros and cons on each item. The only thing he could not tell me were the close to actual prices so I could take that into consideration when deciding on a regular tank or tankless.
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Ricky Itoda profile picture
Ricky Itoda
17 days ago
Fast and friendly service. Definitely will call them again if anything else breaks.
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Linda L profile picture
Linda L
21 days ago
Alex did a great job of writing up the 2 quotes. I appreciated his professionalism. He explained all the information and problems with my plumbing system clearly!
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Lisa Thorne profile picture
Lisa Thorne
23 days ago
Carlos and his team were amazing. They did a big job for us and explained everything step by step. Always on time and very professional. We will be working with them again!
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Sushmita Manikandan profile picture
Sushmita Manikandan
31 days ago
Kevin from Rooter Solutions provided truly exceptional service when my water heater suddenly broke. Arriving less than two hours after my morning call, Kevin immediately demonstrated the kind of deep technical expertise you rarely see, diagnosing the leak and clearly explaining the complex mechanical issues in simple, easy-to-understand terms. My water heater had to be replaced and that meant an unexpected pinch on me at the end of the month, but Kevin’s professionalism and mastery of his craft made all the difference. He patiently walked me through my options, secured a fair price, and completed the entire installation with incredible precision and speed—restoring my hot water by midday. His competence, combined with a 6-year warranty and 2 year labor warranty, gave me total peace of mind, and I cannot recommend Kevin highly enough for his phenomenal skill and efficiency. If you call them, ask for Kevin specifically- he is worth the wait.
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Son Do profile picture
Son Do
35 days ago
Arturo - BEST plumber technician ever. Very professional in explaining and showing us how to properly care for our drain going forward. Thank you for the awesome service that you provide for our property!
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La Señora De Musa profile picture
La Señora De Musa
42 days ago
⭐⭐⭐⭐⭐ I had a wonderful experience with Rooter Solutions! They came out and fixed my water system, and I was very happy with the service. The team was professional, knowledgeable, and respectful. They explained what was going on and made sure everything was working properly before they left. I really appreciate their excellent customer service and the great job they did. I would definitely recommend Rooter Solutions to anyone who needs reliable plumbing services!
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Natalie Svantesson profile picture
Natalie Svantesson
51 days ago
Great service, speedy fix, and very kind and professional! Adan was amazing. He did a detailed and thorough job fixing both of our sinks and handled everything efficiently and professionally. We really appreciated his attention to detail and how quickly he got everything taken care of. We would highly recommend Adan and his plumber services!
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David Homer profile picture
David Homer
52 days ago
Adan was excellent and very professional. Came to my house and identified the problem quickly. Turned out the actual problem wasn't as extreme as originally thought. Rather than trying to sell me a service I didn't need, they told me the initial fix was all that was needed. I really appreciate honesty and that's what I got. That's why I'll call them again with any plumbing issues I have.
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Uday Moralwar profile picture
Uday Moralwar
52 days ago
Balmoris did very good job to fix clogged washbasin. I am very happy with the service.
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Raul Reyes profile picture
Raul Reyes
56 days ago
Great work. Very professional.
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Robert Rodriguez profile picture
Robert Rodriguez
58 days ago
Extremely professional, knowledgeable, and explained everything. Total satisfaction as a customer.
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Cindy Braun profile picture
Cindy Braun
58 days ago
Wow! They came within their time window, assessed the problem and even went the extra mile to make sure there were no future problems. A+ customer service Kevin S. and Cesar T. A loyal customer from now on.
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Hongbin Dong profile picture
Hongbin Dong
64 days ago
I had a wonderful experience with Rooter Solutions for a cleanout installation. Cesar, Adan, and two crew members did an absolutely amazing job from start to finish. They were incredibly professional and explained the entire process clearly to me so I knew exactly what to expect. They finished the installation much quicker than I expected. What really stood out was that they took on the extra step of removing tree roots from my pipeline, which really gave me peace of mind. On top of that, they cleaned up the workplace very well afterward. I am thoroughly impressed by their speed, communication, and top-tier workmanship. If you need reliable, professional plumbing work, I highly recommend Rooter Solutions!
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Molly McEvoy profile picture
Molly McEvoy
68 days ago
Needed a plumber for a drain cleaning, they had someone come very quickly. Our technician Adan was very helpful & polite! Helped us find further issues that was causing our drain to continue getting clogged, and explained everything clearly! Will be using Rooter Solutions Plumbing again whenever plumbing services are needed!! And if your technician is Adan, that’s a bonus since he does great work!
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Mike Medlock profile picture
Mike Medlock
70 days ago
Recently had to place the main sewer line Cesar and Hector helped me come up with a plan. They brought their team and got to work. Cesar took care of all the permits and paperwork and help with getting us the financing. Hector ran the job till completion. Fast friendly company very clean and professional. Thank you for the service!
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Bhushan Chaudhari profile picture
Bhushan Chaudhari
89 days ago
Kevin, Ernesto & team were very professional, punctual. They gave a clear idea about the scope of the work and timelines. When something broke and that was out of their scope, they graciously came back multiple times to fix things. Would highly recommend them for any plumbing issues.
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Shreyas Kale profile picture
Shreyas Kale
90 days ago
Adan was quick and solved our clog.
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Terry Griffith profile picture
Terry Griffith
90 days ago
Sean S was very thorough with his explanation of estimate. Arturo ran a camera 75 feet down my drain lines while Sean explained everything we saw. Thankfully the lines were clear. Arturo replaced my toilet and angle valve. Total time was approximately 1 hour 15 minutes. Arturo did a very professional job. Very happy with my experience. Definitely will recommend Rooter Solutions!
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Raktimjyoti Parashar profile picture
Raktimjyoti Parashar
99 days ago
Adan from Rooter was amazing. Service was quick and efficient!
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Gary Vo profile picture
Gary Vo
106 days ago
Needed repair on the stop valves, and Rooter Solution quickly came and address the issue. Adan professional communicated and resolved the issue while ensuring fixtures was done.
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Daniel Wetmore profile picture
Daniel Wetmore
114 days ago
I called these Rooter Solutions earlier today after one of my clients reported a clogged toilet. I am a Contractor and estate manager and deal with plumbers and service-related companies on a daily basis. Rooter Solutions was exceedingly organized and quick and from initial outreach to being on site was just over an hour and a half. They had multiple touch points with clear and efficient communication. I was not on site and they were servicing a property out in the rural foothills well behind Montecito which can be a bit spotty on service and tricky to navigate on a first visit. Everyone on their team was patient, professional and polite. They resolved the issue quickly and unbelievably cost-effectively. I would absolutely recommend these folks and look forward to doing business with them again.
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Alexis Orozco profile picture
Alexis Orozco
120 days ago
Great Service made me feel taken care of. I told them it was ok to just walk in they still used boot covers and then put carpets to walk over so my floors wouldnt get dirty.
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Peter Rojas profile picture
Peter Rojas
121 days ago
Martin of Rooter Solutions was diligent and persevered to clear the pipe of my sink. He was conscientious in leaving the work space as clean he encountered it. He was accompanied by Ben, a personable regional manager, who helped to interpret the process and plumbing parts of the service call. I would not hesitate to use them again.
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Li Nicole profile picture
Li Nicole
132 days ago
I’ve used this plumber several times, and he has been amazing every single time. He is very responsible, responds quickly, and always gets the job done right. His prices are fair and reasonable, and I never feel like I’m being overcharged. It’s rare to find someone who is honest, reliable, and easy to work with. I truly appreciate all of his help and would highly recommend him to anyone who needs plumbing services. Great service and great value!
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Souryendu Das profile picture
Souryendu Das
138 days ago
Hector is helpful and informative and did the job very well we are happy
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D Zlot profile picture
D Zlot
147 days ago
A big shout out to Adan from Rooter Solutions! I had a stubborn kitchen drain clog that needed attention. The company was able to send out Adan in a very timely manner. He was personable and very knowledgeable about drain care and maintenance. It is very refreshing and reassuring to encounter such an amazing professional who takes pride in his work. Highly recommended!
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yifah g profile picture
yifah g
153 days ago
Hector came within one hour and resolved the issue quickly. Professional and prompt.
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Thomas Roderick profile picture
Thomas Roderick
155 days ago
Adan was extremely helpful even when my HOA wasn’t… would absolutely call again.
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Frank Collantes profile picture
Frank Collantes
162 days ago
Brayan the plumber responded to replace parts of shower tub and shower head he performed efficiently professionally and great customer service outstanding plumber glad i chose Rooter Solutions to repair spout drip
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Debbie Wheeler profile picture
Debbie Wheeler
174 days ago
The hot water heater was leaking and I called Rooter Solutions. They came right out, explained what work was needed and the next day it was replaced. They are very easy to work with
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Marlene profile picture
Marlene
177 days ago
I would highly recommend Rooter Solutions Plumbers. Hector and Ernesto were prompt, knowledgeable, and professional throughout their visit. Although our project turned out to be more extensive than expected, they successfully fixed the issues and provided helpful advice for the future. Thank you!
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Jason Uerkvitz profile picture
Jason Uerkvitz
180 days ago
Adam showed up quickly, was very polite and professional, gave a couple of quotes and described what was best, including advice on what might be causing the issue. Fixed the problem within minutes. Fantastic service.
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Winnie Tang profile picture
Winnie Tang
183 days ago
Balmoris and Cesar are very responsible, we changed the whole drain and sewer system in the crawl space, the city inspection originally didn’t pass, but they fix everything very quickly and passed the final inspection.
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Adam Yinger profile picture
Adam Yinger
183 days ago
Great experience. Adan and Cesar were fantastic. Very knowledgeable and friendly. This company cares and it shows.
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Dale Federighi profile picture
Dale Federighi
184 days ago
Cesar, Adan and his crew were great. No hesitation to recommend to anyone. A+
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Salim Galou profile picture
Salim Galou
195 days ago
Great experience with Cesar, Hector and Ernesto. We are happy with the quality of the work, the timeliness of the project , the courtesy and VC politeness of the crew and overall a great experience. Highly recommend this company for your plumbing needs. We did a as complete redo of the outgoing pipes and replaced them from galvanized to ABS throughout the entire house.
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Shawn Delong profile picture
Shawn Delong
205 days ago
These guys were great Cesar and the technician did an awesome job. I would definitely recommend them to my friends and family.
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Dalena profile picture
Dalena
209 days ago
Cesar and Francisco came out this week to help us diagnose ongoing drain clogs and a persistent odor issue at my business, and I cannot recommend them enough. From the moment they arrived, they were punctual, professional, and incredibly thorough. As a business owner, I had a long list of questions and concerns, and they took the time to patiently walk me through every single detail without ever making me feel rushed. Since I didn’t have access to the plumbing blueprints for our plaza, they went above and beyond by using a camera and locator to accurately map out the pipe system, including identifying shared lines. That level of effort alone gave me so much clarity and peace of mind. They conducted a full camera inspection, explained the condition and age of the pipes, and helped me clearly understand what was causing the issues. What really stood out was how knowledgeable and honest they were. They didn’t only point out problems, they provided multiple solutions and helped me choose the most practical and cost-effective option. Their customer service was unmatched compared to the many plumber we’ve had before. They were patient, transparent, and genuinely cared about helping us solve the issue the right way. On top of that, they provided a detailed report that made everything easy to understand and reference moving forward. If you’re looking for a plumbing team that is reliable, skilled, and goes above and beyond for their clients, Cesar and Francisco are the ones to call. I will for sure be using them for any future needs!
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Devang Savaliya profile picture
Devang Savaliya
209 days ago
Kevin and Axel came out to unclog my kitchen sink! They were kind and good at their Job.
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damyanti shrivastava profile picture
damyanti shrivastava
217 days ago
Adan and Axel fixed my garbage disposal issue very quickly and they literally came to fix it after 1 hour of my calling. Thank you. Highly recommend them for the plumbing service.
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Gregory Denn profile picture
Gregory Denn
223 days ago
I called Rooter Solutions when my toilet backed up. They sent out one of their plumbers named Romeo. He was very polite and knowledgeable and was able to unclog the drain, but upon a camera inspection it was found that more work needed to be done where the ABS pipe connected to the clay sewer line. They scheduled the work for the following week and assigned their master plumber, Ceaser, to do the job. Ceaser was awesome and went the extra mile to get the job done right. There were no cutting corners. I manage 8 rental properties in Chula Vista and have used many different plumbers through the years for various plumbing issues. Most companies overcharge and under deliver. I was very impressed with Rooter Solutions, and they are now my "go to" plumbers when I need work done in the future. They treat you like family and do the job as if they were working on their own property. I can't recommend them enough.
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Maho Teraguchi profile picture
Maho Teraguchi
224 days ago
Thank you Axel and Hector! You two rock!
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Kirti Deshmukh profile picture
Kirti Deshmukh
225 days ago
They responded early in the morning. Technician Belarios arrived on time. Explained everything and did his job in few minutes. He is great at his work. Also went to crawlspace to check if there are any leaks. His job was clean and fast.
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Dileep Kumar profile picture
Dileep Kumar
230 days ago
I just did a major sewer line repair all the way to city drop with Rooter Solution and found them very professional, communicated well and based on my understanding they did super good quality work. I found them bit expensive but I went ahead with them because I found out that they had all the right tools, people and know how and doesn't have to get other sub-contractor involved. Will go to them again if I need any sewer/plumbing work and highly recommend them.
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Sage Curtis profile picture
Sage Curtis
231 days ago
Ernesto, Kevin, and Miguel helped to replace a portion of my main and lateral line after a blockage. They explained everything clearly as we went along and were patient with me while I made decisions about what we could commit to financially. They worked extremely fast and were communicative about timelines and inspections. They even came back out a month later to check on something I had noticed, but wound up not being a problem. Overall, super happy with our Rooter Solutions experience.
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Robert Oushalem profile picture
Robert Oushalem
238 days ago
I retained Rooter Solutions to reset my drainage lines which became clogged due to root intrusion. Kevin Santacruz ran the operation. As a result of trenching a few of my irrigation lines were broken causing water seepage onto the sidewalk. Kevin returned to my house on 4 occasions to repair the broken lines. He never complained nor did he try to claim it was not their fault. Eventually Kevin was able to repair all 4 broken lines. Cannot say enough about his dedication and concern about my satisfaction with his services.
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Donald Sifflet profile picture
Donald Sifflet
244 days ago
Cesar and Francisco came to my house and were extreme professional, courteous, helpful, and amazing. They were able to fix the problem with no cost to me and they were able to give me information about my mom‘s washer and dryer that I didn’t know about as it pertain to the drainage. They worked for especially Francisco, who is an amazing gentleman for an hour, even though the piping behind the washer was difficult and best to clear out, he did his best and then when we ran the washer and the rinse cycle took, he was able to fix the problem at no cost, and then Cesar came by later, and between the two of them, I was amazed at their professionalism and their help. There should be a some kind of award that they should be given for their kind of extra help to the customer. I was glad that I could put this review out there because I’ve been a little late in offering this testimony of amazing service!
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Mila Gauthier profile picture
Mila Gauthier
248 days ago
Kevin did an outstanding job clearing our stubborn clogged shower drain—water flows perfectly now! He explained the issue clearly, gave an upfront price with no surprises, and the cost felt very fair for the great work. Professional, friendly, and trustworthy. Highly recommend him—thank you, Kevin! Great service—5 stars!
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Yefu Zheng profile picture
Yefu Zheng
254 days ago
Hector is very professional and knowledgeable. They explained everything clearly and did a thorough job. Highly recommend.
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Roberta Moore profile picture
Roberta Moore
260 days ago
I live in a very old house, 1957. My father built the house and I ended up inheriting it. I also inherited the problems that go along with a house that is aging. Unfortunately, I believe that bad things happen in threes. Well my husband had just passed away a couple of days before I discovered that the plumbing had stopped up in the toilet long story short the pipes had completely collapsed. They needed to be replaced. And I certainly didn't need this at this particular time. While I still had the responsibility and the urgency to repair and replace, my review is more on the employees of this company. I had employees such as Pedro Lopez, who came out the first day and worked very hard to discover what the actual issue was. I had interactions with Alex Salinas who was the financial person of the company. And Abraham was the person that actually did all of the repair work along with his partner. I loved all of these guys. They were very professional but also very very respectful to me because of the emotional trauma that I was in from the loss of my husband. And of course, their work was to perfection. Lastly, I had several interactions with the foreman of the group by the name of Christian. He is a rock solid individual who is excellent at being the foreman and being able to assess the situation very quickly. Christian came in the middle of my emotional grief and quickly was able to analyze that there was more to this than just the plumbing. Christian, you are a superb human being with a very very kind heart. Not only are you knowledgeable on your business but you are also an individual who treats people with respect indignity. I want to thank everyone for making this job as comfortable as possible. If I have any more Plumbing problems, this is the company that I will call. You will not go wrong with them.
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Debra Ward Guilardi profile picture
Debra Ward Guilardi
264 days ago
Cesar and Francisco were very knowledgeable, personable and showed great integrity getting the job done and making sure I was satisfied and that the job was done right.
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Larry Klein profile picture
Larry Klein
264 days ago
I highly recommend Rooter Solutions, especially Cesar and Francisco. We needed plumbing services for a sewer line backup and called Rooter Solutions for a quote. Cesar came out and was thorough and professional as he worked to figure out how to fix the problem. Francisco did the work. He is hard working and very knowledgeable. He took care to keep our house clean when accessing the crawl space in a closet, explained what he was doing, and even offered advice for improvements on plumbing deficiencies he noticed while here. He also worked late to make sure we were up and running for the night. I liked their work so much we decided to have Rooter Solutions move a supply line pressure regulator from an underground Christy box to a more accessible location. These guys are pros. I’d use them again and will recommend them to family and friends.
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khushbu singh profile picture
khushbu singh
267 days ago
Ernesto, Hector and their entire team was very professional and did their best to give us a great service. They worked well with us and understood our needs to make sure the plumbing work was done in the best way possible to ensure structural integrity for our house. They are a reliable and hard working. I highly recommend them.
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Daniel profile picture
Daniel
273 days ago
We had our main sewage line replaced at our 1967 house after issues with all our toilets and drainage. Cesar and Bryan were wonderful to work with throughout the entire process. What stood out was when they dug up the line, they found additional problems that would've pushed us over budget. Instead of just quoting the extra cost, they worked with us to find solutions that kept everything within our original price range. That kind of flexibility and understanding made a stressful situation much easier. The patch-up work after completion was exceptional - you honestly can't tell any digging happened at all. The yard looks like it did before they started. Professional, accommodating, and clearly care about their customers beyond just getting the job done. Highly recommend!
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Israel Mata profile picture
Israel Mata
278 days ago
Adan Gomez did a spectacular job clearing my clogged drain pipe. He was very respectful of my home, explained all the details for a possible repair to the problem, and got it fixed in a very short time. I would recommend this service to anyone. Great job!
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Justin Eickholt profile picture
Justin Eickholt
292 days ago
let me start by saying i only need reviews unless i'm super happy or freaking living. and these guys knocked it out of the park. i had a clogged drain in my kitchen. turned out to be a super complex situation. Gil who was phenomenal, spent hours here going over every scenario try multiple different situations to fix the problem. eventually came out what does supervisor ran a camera showed me everything that was going on with my 60-year-old pipes and still stuck to the original quote and was able to stihl unclog my drain. give me a quote to replace all the pipes in that area which needed to be replaced it was a fair price i'm going to have them back over in the next month or so. me being a contractor i can see through BS and there was none of it
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Armida Navarro profile picture
Armida Navarro
296 days ago
Rob was great. I didn't have hot water and he came over and immediately knew what to do. He fix the problem. Definitely call him if you ever need a great and affordable plumber.
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Dustin Cooper profile picture
Dustin Cooper
305 days ago
TLDR: New washing machine backing up into drainage standpipe, because of kitchen sludge, and had Rooter Solutions install the correct piping to great success. DEEPER DIVE: New manufactured home came with dodgy 1.5" kitchen/laundry drainage, with 10 years accumulated severe sludge in a few places. A week of enzyme drain treatments had zero effect (enzymes might be a choice for maintenance but not hard clearing in this experience). Wanting an answer, sought out a company with great reviews: enter Rooter Solutions. On time, Hector ran an auger, then appraised the situation, and offered solutions. Snaking can only get you so far in our situation (my take, and also very true). Video analysis revealed a further story: Big time sludge, that a mechanical auger can't correctly address. It came down to hydro jetting or pipe replacement. The latter was the most attractive, from a cost-benefit analysis sense (ie: keep up with routine cleaning of an inadequate system, or replace it to standard, per new washing machine specs, and have more peace of mind). The next day, right about mid afternoon, the team completed the job. Very impressed. Since then, no more musical pipes, just the sweet sound of runoff. Much appreciation to Hector's knowledge and project skills and to Division Manager Cesar. Both exhibited great customer relations, care, and patience. Thank you, Rooter Solutions, for seeing us through!
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Satya Narasimhamurthy profile picture
Satya Narasimhamurthy
305 days ago
Ceaser and Adan were highly professional and helpful. When we called the emergency line, they arrived on time, identified the issue, and helped us with the cleanup. Thanks for your service.
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Vicky Wu profile picture
Vicky Wu
308 days ago
Amazing service from Adan! Thank you so much! He fixed our bathtub so fast! I really appreciate his help!
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Madhumita Nagle profile picture
Madhumita Nagle
311 days ago
Very good service and very nice people, we had to fix clogging of our toilet and also fix our shower faucet, this was done properly and they also explained in details. Francisco and another person did the work
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Mohamed Talaat profile picture
Mohamed Talaat
314 days ago
Got same day service. Francisco was professional. Described everything clearly. Did a great job.
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Cynthia profile picture
Cynthia
318 days ago
Best service ever! Great plumber, Francisco quickly and politely fixed my leaky shower and replaced my toilet. He had to put up with my yapping little dog who was very annoying. Will recommend and always use Rooter Solutions! Thanks so much ch!
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Chitra Sachdeva profile picture
Chitra Sachdeva
320 days ago
Adan stopped by to help us with shower drain clog on a weekend. He extremely proficient and knowledgeable. We appreciate the help.
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Jerry Wong profile picture
Jerry Wong
321 days ago
We finished the whole house re-pipe with them. Cesar, Hector and the plumbing team performed quick work with great care and completeness. Pleasant to work with them on what should be a stressful task.
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Carolyn Robinson profile picture
Carolyn Robinson
324 days ago
The technician was highly knowledgeable and extremely professional.
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Tyler Heck (wtheck23) profile picture
Tyler Heck (wtheck23)
325 days ago
Servicing our drains was very quick and smooth. Tub and bathroom sink are finally draining like normal again. Very happy with the service and pricing!
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rahul kannan profile picture
rahul kannan
332 days ago
Had to replace the water pressure regulator at home and Kevin did an awesome job. Super smooth process and he explained everything in a really simple way. Definitely sticking with Rooter Solutions for any future plumbing work.
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Jorge Ayala profile picture
Jorge Ayala
334 days ago
Just wanted to quickly get on here and give props to this company, specifically the young man named Hector, who quickly came down and solved my issue. My kitchen sink has been giving me issues for a while now. After many issues with prior companies, i found this one who sent out Hector. I was worried we were going to get no where but honestly he came in , very friendly, polite and knowledgeable. I explained the issue to him and before he touched the sink, he informed me on what it could be and reassured me that he would do everything he can to make sure this would be a successful and satisfactory visit. After the reassurance he pulled out some tools and unclogged whatever was going on. He also, unfortunately, mentioned that this will only get worse. He called his manager Caesar to come by and in the meantime while he arrived Hector made sure to go under the house (crawlspace) to make sure there was no leaking pipes or no further issues at the bottom. When his manager stopped by they both provided me with a couple options but i’m moving out so we left it at the quick fix and that was that. Thank you Hector I appreciate the help and i will definitely keep this company in mind next time i have plumbing issues come up. Highly recommend!
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Charles Huang profile picture
Charles Huang
334 days ago
The technician came on time, is knowledgeable and patient, he explained some details of the drain system and work hard to get the issue fixed.
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Amy Vida profile picture
Amy Vida
336 days ago
Great experience with Brayan. He was able to fix our clogged bathroom drain. He also was able to run up and get the right part in the right color to replace it on the spot.Brayan went above and beyond and fixed a couple little other things for me, including the kitchen sink filter at no charge. We will definitely be using Rooter Solutions again and will be recommending them on friends and family! Friendly, prompt, reasonable.
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Joshua profile picture
Joshua
343 days ago
Adan did a tremendous job with my issue I had at my house I am super greatful. Rooter solutions you guys rock and hope to have Adan help me out in the future always
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HealthyDivine profile picture
HealthyDivine
345 days ago
Rooter solutions returned my call immediately and solved the issue with my dishwasher. They applied the discounts available and made the process smooth and efficient. Adam was very friendly and worked in my best interests. Thanks again.
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Andy Hu profile picture
Andy Hu
346 days ago
Hector is a great help. He fixed my toilet very fast
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Tina Dulay profile picture
Tina Dulay
348 days ago
Nice work and very professional. Adan was awesome and it was reasonable!
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Rohan Alli profile picture
Rohan Alli
351 days ago
Cesar and Hector were great, they were proactive and understood our problem, and were considerate with our situation and did the sewer repair with perfection, according to code and had the permits successfully completed
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