"Please give this company some love and tell them Luis V in Thousand Oaks sent you!"

Just wanted to give a shout out to Joe Vasquez at Rooter Solutions!!! Yet another fantastic job by this plumbing company... Joe came in today to deal with out kitchen sink blockage. Very courteous and super nice! He cleared the drain within minutes and didn't charge us since we were upgrading to hydro-jet service. Very friendly and we had a fun conversation with him about foodie adventures!! Please give this company some love and tell them Luis V in Thousand Oaks sent you!

L.A. V.

"They stood by their promise of a free estimate, and they were very responsive with all the work they performed."

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

They came right out when I came home to find an enormous leak in my condo. They did a free assessment of the situation, which was outstanding. Ultimately, thank God, they were able to determine that the leak was from a neighbor’s pipe that ran under my unit, and therefore the mgr of that property hired their own workers to resolve the damage. They stood by their promise of a free estimate, and they were very responsive with all the work they performed.

Mark M

"We are very pleased with their work and hope to use them again in the future!"

Positive: Professionalism, Punctuality, Quality, Responsiveness

Carlos and his team were very nice and respectful as they did their job. We had a really big repair job, and they worked diligently to get it done in a good time. We are very pleased with their work and hope to use them again in the future!

Anthony Ranii

"Martin came by super friendly and listened to my issues."

Martin came by super friendly and listened to my issues. As he worked he noticed some problems. Due to age of my pipes and septic he made some suggestions. I informed him I rented so I guess I needed to call them. He still took the time to write me an estimate for them and explain the issues he found despite the fact my rental company has a company they use. Then SUPERVISOR came to make sure all was taken care of. Great service and I WASNT CHARGE. SO I GAVE HIM A NICE TIP. I WAS VERY HAPPY WITH MY SERVICE.

Jen B

"I would highly recommend him for your plumbing problems."

Positive: Professionalism, Punctuality, Responsiveness

Want to particularly thank Martin Alfaro. He initially showed up to help me with a bathroom sink drain problem, which he resolved real quickly. Then he came back 2 weeks later and installed 3 low flow toilets quickly and efficiently and checked all of our drain lines. He was prompt, cooperative, very helpful and very friendly. I would highly recommend him for your plumbing problems.

Carl Morehouse

"You clearly take time and great care to hire people with integrity and Ben is a clear example of that."

I just want to say that Ben was on time, looking very sharp, and professional. He thoroughly answered all of my questions and made me feel at ease with the process. But much more than that I felt that I could trust him. That’s the kind of quality that cannot be taught and is a strong selling point in any industry. The next call I make concerning plumbing will be to your company and I will ask for Ben. You clearly take time and great care to hire people with integrity and Ben is a clear example of that. Thank you.

Richard Campbell

"They served with great customer service and were very helpful with my plumbing service concerns."

Positive: Punctuality, Quality, Responsiveness, Value

I saw an ad for Rooter Solutions on the TV and saw that they were offering a great deal on a drain cleaning service ($54). I looked them up on the internet and saw that they had great reviews so I called them the next day and they arrived quick. They served with great customer service and were very helpful with my plumbing service concerns.

Mary Mock

"They kept me updated throughout the entire project and they even fixed an electrical outlet that didn’t work anymore while waiting for inspection, for free!!"

Thank you Rooter Solutions for all of your hard work on making my home look like nothing ever happened during and after you finished my main sewer line replacement. Before I met the guys at Rooter Solutions. I had a local plumber charge me approximately $200 twice a year to clear my main line for over 12 years!!! Ever since I bought my home!! Thank God he wasn’t available on the Saturday I called Rooter Solutions for the first time. Within 30 minutes after my call to their office Miguel came out with his friendly smile and got to work right away. He pulled out roots out of my clean out and explain to me the reason why. All of this time I thought this was normal. Right after, Ernesto came over and ran a camera for me at no charge and explain to me the real situation. I had an orange burg pipe completely deteriorated, full of roots and caving in. I can’t believe the other guy kept on charging me $200 to just run a cable and never diagnosed my problem properly, he really took me for a fool!! Rooter Solutions only charged me $54 and honor a coupon I had for the snaking of my drain and gave me a free estimate. I called them back to do the job after getting other estimates and I have nothing but great things to say about these guys. They were always on time, they were clean during the work and every afternoon after they left. They were extremely polite to my wife, kids and mother in law. They kept me updated throughout the entire project and they even fixed an electrical outlet that didn’t work anymore while waiting for inspection, for free!! I don’t know who the owner or owners of this company are but they are doing a great job training all of these guys! Thank you Rooter Solutions!!!

Jared Cisco

"have done many repairs to my house since I've bought it but no other company has impressed me the way Rooter Solutions did."

These guys did a great job at my house. I got a few estimates and they were not the cheapest for sure but I made the right decision. You get what you pay for! They kept my place extremely clean, I always had a bathroom at the end of the day, by making temporary connections they made sure of that. Thank you Martin Alfaro, Ernesto, Juan and the rest of crew. At the end of the job my place looked like nothing ever happened. I have done many repairs to my house since I've bought it but no other company has impressed me the way Rooter Solutions did. Even the owner Fernando came to look at the project and drop off permits. I will definitely be a client forever and will recommend them to all of my friends and family!

Francisco Padilla

"I will be a client for life but I hope not to see you guys that often!"

I had a main water line break last Friday in the afternoon. I called Rooter Solutions and they came out right away. Matt was the technician who initially came out and was able after digging until dark to divert the water gushing out to the street with a trench he made. This gentleman is amazing and a hard working man! The next day he came back with his manager Albert and gave me a quote and started right away on the replacement of my main water line. They worked even on their day off (Sunday) and came back on Monday to continue. They installed a temporary plastic line during the entire time they worked here so I was never without water to my home. This company goes above and beyond to help their clients. After the installation of my new pipe and inspection they backfilled and put everything back. My front yard looked better than when they started!! I will be a client for life but I hope not to see you guys that often! lol Thank you Rooter Solutions you are the best plumbing company in CA!!!

Lorena Serna

"Ben went the extra mile in helping me deal with my homeowner's insurance."

Rooter Solutions made a very extensive and difficult repair easier for us to bear. We ended up needing our entire drain system replaced; Ben and Carlos and their crew handled the whole thing professionally, cleanly and efficiently.

They explained all aspects of the job clearly, showed me (video) why it was necessary, and allowed me to observe all of their work. I really felt that they valued me as a customer and I will definitely keep them as my go-to plumbers. I also make sure to recommend them whenever someone asks for a good, reliable plumbing service.

Even better, Ben went the extra mile in helping me deal with my homeowner's insurance.

Thanks all!

Ruby Kevala

"I've hired these guys for numerous repairs over the past year at a multi-resident building and have been impressed with response time and communication."

I've hired these guys for numerous repairs over the past year at a multi-resident building and have been impressed with response time and communication.

Plumbing is a hard gig to keep people happy when my pipes are falling apart everywhere.
Thanks for all your help Ernesto!

Jashua P.

"I'm not easily impressed, so I was very happy with the service I received. A+"

I needed my kitchen drain cleared, and called based on a mailer I had received. Carlos Torres was professional, considerate, and courteous. My coupon was honored without issue, and my drain was cleared in minutes. I will be using this company from now on to maintain the plumbing in my aging home. I'm not easily impressed, so I was very happy with the service I received. A+

Barbara H.

"Finally found a company that we can really trust to be thorough & fair."

Rooter Solutions is a real quality company we would give them 10 stars if we could. Donnel & Christian made every effort to get our outside drains cleared quickly which was a real challenge when they found tons of tree roots plugging our patio  lines. No question that we will call them on every job that comes up when we have any more plumbing problems. Finally found a company that we can really trust to be thorough & fair.

Valerie K.

"He was extremely professional and thorough with his work and time."

I have had plumbing issues at my apartment every year for the past 10 years. Rick at Rooter Solutions is by far the best person for this work!!!!! He was extremely professional and thorough with his work and time. I could not be more pleased with the outcome. I highly recommend using this company for future needs for your plumbing issues.

Thanks Rick!

Jason A.

"Overall outstanding customer service."

We had lots of plumbing issues we called to get an estimate and we knew it was going to cost but wow. It was more than what we were expecting but Ernesto did everything he could to help us financially. He went above and beyond customer service was awesome. Matt the main technician assigned to the job was amazing friendly great communication any additional issues he found he let us know before hand and asked if we would like it fixed or wait before just jumping the gun. Matt let us know every step of the way if anything was giving him trouble that it would take longer. Overall outstanding customer service.

Kelli P.